Digital product policy
Because files can’t be returned.
Frameora art bundles are instant digital downloads. Once a file has been delivered or downloaded, it cannot be returned in the way a physical product can.
Digital sales are final
We do not offer returns, exchanges, or refunds for digital files after access has been provided, except where required by applicable law.
We’ll help with a problem
If your link does not work, a file is missing, or you receive the wrong item, send us the order details so we can investigate and make it right.
Print quality and color
Screen and printer colors can differ, and final results depend on your printer, paper, ink, and frame. Review the included size guide before printing. For the best results, use a professional print provider and a paper finish that suits your room.